Privacy Policy

Last updated: June 8, 2025

Introduction

This Privacy Policy explains how GreenScan ("we", "our", "us") collects, uses, and protects your personal data when you install or use our Shopify application ("the App"). By using GreenScan, you consent to this policy.

1. Information We Collect

• Store Information: Store name, Shopify domain, email address, and country.
• User Information: Information provided through Shopify’s authentication system (OAuth), such as your name and email.
• Scan Data: Results of compliance scans, including the URLs or text content you scan, flagged issues, and compliance recommendations.
• Billing Information: Your selected GreenScan plan, usage limits, billing history (managed securely by Shopify’s Billing API).

2. How We Use Your Information

• Providing Services: Operating the GreenScan compliance-scanning tool, returning compliance results, and AI-generated recommendations.
• Improving the App: Analyzing how merchants use the App to improve our features and user experience.
• Communication: Sending important updates about your account, plan, or service-related messages.
• Compliance & Security: Monitoring and preventing fraud, abuse, or security breaches.

3. Third-Party Integrations

• Shopify: To install, authenticate, and manage billing. Shopify’s Privacy Policy applies.
• OpenAI (for Pro users): To provide AI-powered text recommendations. OpenAI’s Privacy Policy applies. We never share sensitive store or personal information with OpenAI—only scan-related text.

4. Data Security

We take data security seriously and implement appropriate measures to protect your data against unauthorized access, alteration, disclosure, or destruction. We utilize secure servers and encrypt communications wherever possible.

5. Data Retention

Your personal and scan-related data is retained only for as long as necessary to provide the GreenScan service or until you request deletion. Upon account closure, we delete data within 30 days, unless required by law to retain certain information.

6. GDPR & Data Rights

If your store or customers are located in the European Union, you have specific rights under GDPR:

• Right of access: You may request a copy of your personal data we hold.
• Right of rectification: You may request correction of any inaccurate personal data.
• Right to erasure ("right to be forgotten"): You may request we delete your personal data.
• Right to object or restrict processing: You may ask us to limit or stop processing your personal data.

To exercise any of these rights, please contact us at support@greenscan.co.

7. Cookies & Tracking

GreenScan itself does not use cookies or tracking scripts. Shopify’s cookies policy applies when you access GreenScan via Shopify Admin.

8. Changes to this Policy

We may update this Privacy Policy occasionally. We will notify you of any significant changes via email or through an in-app notification.

9. Contact Us

For questions, requests, or concerns related to privacy or data protection, please contact:

Email: support@greenscan.co